Kaifeng Group Ltd. and its affiliates (hereinafter "Kaifeng Group", "We" and "Our") are well aware of the importance of your privacy information and will respect your privacy.Please read this Privacy Policy ("This Policy") carefully before submitting personal data to.This policy applies to the Kaifeng Group website and products, devices or applications (collectively our "Services") displaying this Privacy Policy or linked to this Privacy Policy, including but not limited to the official website (www.chinakaifeng.com), Kaifeng Group public account, Internet of Things devices and other services.
All text, images, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer codes (collectively the "Content"), including, structure, selection, collocation, expression, appearance, style, and arrangement, are owned, controlled or licensed by, and protected by commercial appearance, copyright, patent and trademark laws and various other intellectual property and anti-unfair competition laws.
This policy describes how Kaifeng will handle your data (whether personal or not), but may not involve all possible data processing situations.Information on the collection of specific data of products or services may be explained to you in the purpose, scope and use of the data collection, and shall provide you with a way of independent consent, and collect and use it with your express consent.
Kaifeng Group has the right to decide at any time to change, modify, add or delete parts of this Privacy Policy.You can check this privacy policy regularly for any changes.In the course of reading this policy, if you do not agree to this policy or any of it may not lead to provide relevant services to you or achieve the desired effect, we suggest that you immediately stop using the relevant services provided by Kaifeng Group.If you continue to use the relevant services provided by Kaifeng Group, it means that you recognize and agree to this Policy.
We develop this policy to help you understand the following:
I. How the Kaifeng Group collects and uses your personal data
2. How does Kaifeng Group use Cookie and similar technologies
3. How does Kaifeng Group disclose your personal data
4. How to access or modify your personal data
5. Protection of minors' personal information
How does Kaifeng Group retain and protect your personal data
7. Third-party providers and their services
8. How to contact us
9. How to update this policy
Ⅰ. How the Kaifeng Group can collect and use your personal data
Personal data is information that identifies an individual when used alone or in combination with other information.Such data will be submitted to us directly when you use our website, products or services and interact with us, such as:
1. Information to fill in and submit when you register as a member and use relevant services provided by Kaifeng Group or other platforms, such as your name, gender, date of birth, ID number, phone number, email, address, profile picture, nickname, location and other related information.
2. When you choose to purchase, deliver, and install services, we may ask for your name, contact information, delivery address and billing address, and bank card information to process your order.
3. When you download or use client software, Kaifeng Group may read information about your device, including but not limited to hardware model numbers, IMEI numbers and other unique device identifiers, MAC addresses, IP addresses, operating system versions, and settings for devices used to access the services.
4. When you use Kaifeng group Internet of things equipment, Kaifeng group may read your usage without notifying you, including but not limited to equipment model, equipment running status, equipment function use frequency, Internet of things equipment log information, equipment upload measurement data or other use information, some equipment built-in camera may take the use of equipment, etc.
5. When you use Kaifeng Group services or visit the Kaifeng Group website, Kaifeng Group automatically receives and records information on your browser and computer, including but not limited to your IP address, browser type, language used, date and time of access, hardware and software features, and web records of your needs.
6. Location Information (for specific services / functions only): When you download or use client software or access web pages and use certain Kaifeng Group services, Internet of Things devices, Kaifeng may read information about your location, such as GPS signals or nearby WiFi access points and cell towers, country codes, city codes, mobile network codes, cell identities, latitude, latitude information and language settings, which may be transmitted to us when you use certain services.
7. Device permission call description
The following device permissions may be triggered when you use the services provided by Kaifeng Group.In order to better manage your information, we will inform you of the purpose of the permission during the product use process permission application, and if you do not open the permission on your use of the service, please consult carefully.Before using specific features, you can choose whether to authorize the following permissions.At the same time, you can change the authorization situation by yourself at any time through the device permission setting page.
The following are the details of relevant functions and call rights for your reference:
(1) Read and write external storage space (Android version, iOS version): used to read and write photos and files on the device in the scan, user feedback and other functions.
(2) Location permission (Android, iOS version): used to scan the nearby WLAN list, search for nearby Bluetooth devices and other functions.
(3) Camera permission (Android, iOS version): used to scan the QR code for device installation, account login and other functions.
(4) Read the phone permission (Android, iOS version): used to generate the device id locally on the client and quickly contact the aftermarket phone and other functions.
(5) Open WLAN permission (Android, iOS version): When used to quickly connect the WIFI issued by the device for device communication.
(6) Open Bluetooth permission (Android, iOS version): used to connect the Bluetooth signal sent by the device for device communication; for intelligent devices connected through Bluetooth, Bluetooth permission is also required for communication.
(7) NFC permission (Android, iOS version): When used to quickly connect the device, connect the device NFC for device communication.
Where permitted by law, we will also obtain data from public and commercial third-party sources, such as by purchasing statistics from other companies, obtain order data from third-party electricity platform to support our services, you send us the questionnaire response information, participate in the user experience plan and your interaction with us and your partners in Kaifeng group we information.The data we collect depends on the way you interact with Kaifeng Group, including the website you visit or the products and services used, such as name, gender, business name, position, address, email, phone number, login information (account number and password), photos, id information, etc.In some cases, you may choose not to provide personal data to Kaifeng Group, but if you choose not to provide it, Kaifeng Group may not be able to provide you with relevant products or services or respond to or resolve problems you encounter.
We may use your personal data for the following purposes:
1. Create an account, and use the personal information collected through the website or mobile device to establish the user's personal account and data page.
2. Implement your transaction or service request, such as: fulfillment of orders, information related to e-commerce orders can be used to process order orders and related after-sales service, including customer support and re-shipment.Recipient information, including name, address, phone number, and zip code will be used for delivery.Email addresses are used to send parcel tracking messages to users.A list of purchased items is used to print invoices and allow the customer to identify the items in the package.When you use Kaifeng group customer service phone, WeChat public and other self-service platform requires Kaifeng group to provide you with product installation, maintenance, consulting services, according to your different demands, you need to provide us with your name, address, contact information, installation or maintenance of product information, so that Kaifeng group to provide you with the required services in a timely manner.
3. Activate or verify the products or services, control, and use the equipment.When you control some of your equipment, you need to use APP to login account and complete the distribution network and binding process of the device normally.After you complete these processes, you can remotely control or locally control the device through the APP.Some equipment will need to be activated before use.The activation process requires the use of relevant device information, including: MAC address, machine coding, WIFI password, etc.If the activation fails, we may read the relevant device information and log information to evaluate the cause of the activation failure.At the same time, you control your networked device may need to use information such as a user name / password.
4. Provide location-based services.When using certain services, we or third-party service providers may use location information to provide the right version of your service and provide accurate location to give you the best possible user experience, such as reading your location to your nearest warehouse and predicting delivery times, or using different programs to ensure normal device functionality.
5. Send you information about products and services you may be interested in, including but not limited to inviting you to participate in Kaifeng Group (such as promotions), market research, or satisfaction survey, or send you marketing messages, if you participate in a lottery, competition or similar promotions, we will use the information you provide to manage such activities, if you win, you may desensitize your mobile phone number or nickname to the winning list and publish.If the activity is jointly promoted by us and a third party, we may share the necessary personal information (the number of users, the list of winners, and the contact information of the winners) so that the third party can distribute prizes or provide services to you in a timely manner.
6. Send you important notifications, such as notifications for operating system or application updates and installations.
7. Provide you with personalized user experience and personalized content, such as obtaining additional product after-sales service.
8. Allows you to use third-party features.Some of the products we offer are operated by third-party service providers.Therefore, we need to share your information with third parties to make you experience the full functionality.For example, when you use our services to search for audio, video, health encyclopedia, etc, we may need to pass on your search requests to third-party service providers.
9. Collect user feedback.The feedback you provide can help improve our services, device functions, etc.To track the feedback you choose to provide, you may be contacted using the personal information you provide and keep records.
10. Conduct internal audits, data analysis, and research to improve our products and services.
11. Analyze business operational efficiency and measure market share.
12. Synchronize, share and store data you upload or download and perform required data to upload and download.
13. Compliance with and implementing applicable legal requirements, relevant industry standards or our policies.
The Kaifeng Group may also collect and use non-identifiable data.Non-identifiable data are data that cannot be used to identify individuals.For example, Kaifeng collects aggregated statistics such as website visits, usage frequency of Internet of Things devices.The group collects this data to understand how users use their websites, products and services.In this way, Kaifeng Group can improve its services and better meet customer needs.
The Kaifeng Group may collect, use, process, transfer, or disclose non-identifiable data for other purposes at its own discretion.We will do our best to isolate your personal and non-identifiable data and use them separately.If personal data is mixed with non-identifiable data, it is still treated as personal data processing.
When Kaifeng Group processes your personal data, we will follow the requirements of applicable laws based on an appropriate legal basis, including:
1. Process your personal data for performance of the contract in response to your transaction or service request;
2. Process your personal data based on your consent;
3. When we contact you, conduct marketing or market research to improve our products and services, execute and process your personal data for the purpose of improving our damage prevention and anti-fraud programs.
4. We may also process your personal data based on compliance and enforcing legal obligations.
Ⅱ. How does Kaifeng Group use Cookie and similar technologies
1.Cookie
To ensure the site works, we sometimes store small data files called Cookie on our computer or mobile device.Cookie is a plain text file for a web server stored on a computer or mobile device.The content of a Cookie can only be retrieved or read by the server that created it.Each Cookie is unique to your web browser or mobile application.The Cookie typically contains identifiers, site names, and some numbers and characters.With Cookie, websites can store data such as user preferences or items in shopping baskets.
Kaifeng Group enabled Cookie for the same purpose as most websites or Internet service providers enabled Cookie, which is to improve the user experience.With Cookie, websites can remember a user's single visit (using session Cookie) or multiple visits (using permanent Cookie).With Cookie, websites can save settings such as the language of a computer or mobile device, font size, and other browsing preferences.This means that users do not need to reconfigure their user preferences at each visit.
2. Website beacon and pixel tags
We will use other similar technologies such as website beacons and pixel tags on the website.For example, an email from the Kaifeng Group may contain a click URL linked to the content of the Kaifeng Group website.If you click on this link, Kaifeng Group will follow this click to help us understand your product and service preferences and improve customer service.If you do not want your activities to be tracked in this way, you can unsubscribe from your Kaifeng Group mailing list at any time.
3. Mobile analysis software
In the APP, we use mobile analytics software to better understand how our APP functions in your mobile phone.This software may record the following information, such as how often you use the application, events within the application, cumulative usage, performance data, and where the application has crashed.
Your use of our website means that you agree to use Cookie, Site Beacons, pixel tags, and mobile analysis software as described above.
Ⅲ. How does Kaifeng Group disclose and share your personal data
Your personal information will be kept strictly confidential and will only be shared with the data recipients in the categories listed below.In addition, we will only share your information with third parties outside of the following circumstances, and you will have the option to choose whether to allow us to share your information.
1. Affiliated companies of Kaifeng Group.For us to provide you, recommend information that may interest you or to protect the safety of Kaifeng Group or other users or the public from infringement, your personal information may be shared between Kaifeng Group affiliates.We will only share the necessary personal information and will seek your authorized consent again if we share your personal sensitive information or our affiliates to change the purpose of using and processing the personal information.
2. Authorize partners.We may share your information with trusted authorized partners.We may share your account information, equipment information, and location information with our authorized partners to ensure the smooth completion of the services provided to you.However, we will share your personal information only for legitimate, legitimate, necessary, specific, specific purposes, and will only share the personal information necessary to provide the services.Our partners are not authorized to use the shared personal information for any other purpose.Currently, our authorized partners include the following types:
Authorized partners for advertising and analysis services.
Dealers, suppliers, service providers, and other partners.Our dealers, suppliers and service providers include institutions that provide technical services, telecommunications services, customer services, risk control services, audit services, legal services, financial institutions, e-commerce companies and platforms, offline stores, etc.
We sign confidentiality agreements with companies, organizations and individuals with whom we share personal information and in an appropriate manner to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.In the use of personal sensitive data, we require third parties to adopt encryption technology to better protect user data.If it is found to violate the agreement, it will take effective measures or even terminate the cooperation.
To with the mandatory requirements of laws and regulations, court orders or government authorities, safeguard the public interest, or protect the personal and property safety or legitimate rights and interests of our customers and employees.
Other parties with your consent separately.In addition to the sharing situation described in this Privacy Policy, we may also share your information with third parties when you agree to share or request to share.
3. Information that does not require consent
We may share anonymous information with third parties in aggregate form for business purposes; we may share general usage trends with our services, such as the number of customers in certain groups who purchase certain products or engage in certain transactions.
In accordance with relevant laws and regulations, we may share, transfer, and publicly disclose your personal information without your authorized consent in the following circumstances:
Related to national security and national defense security;
Related to public safety, public health or major public interests;
Related to crime investigation, prosecution, trial and execution of judgment;
For the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
Your personal information that you will disclose to the public;
Personal information collected from legal and publicly disclosed information, such as legal news reports, government information disclosure and other channels.
It is necessary to maintain the safe and stable operation of the products or services provided, such as the discovery and disposal of faulty products or services.
Other circumstances as prescribed by laws and regulations.
According to the law, sharing, transfer by the identification of personal information, and ensure that the data receiver cannot recover and identify the personal information subject, does not belong to the personal information sharing, transfer and public disclosure behavior, the preservation and processing of such data will not separately notice to you and obtain your consent.
If you do not agree that we provide your personal information to third parties in accordance with the above terms, please stop using our services immediately.
Ⅳ. How to access or modify your personal data
You should ensure that all personal data submitted are accurate.Kaifeng Group will try its best to maintain the accuracy and integrity of its personal data and update them timely manner.Under the applicable law requirements, you may:
1. Have access to the specific personal data that we hold about you;
2. Ask us to update or correct your inaccurate personal data;
3. Refuse or restrict our use of your personal data;
4. Ask us to delete your personal data or proactively cancel your account.
If you want to exercise the relevant rights, please feed us online through this email, hu@chinakaifeng.com.To ensure security, we may ask you to verify your identity (like a written request or otherwise) before processing your request.If we have a reasonable basis to believe that the requests are deceptive, impossible or harmful, we will refuse to address the requests.
When you or we assist you in removing relevant information, we may not remove and remove the backup system immediately due to applicable legal and security technical limitations, we will securely store your personal information and limit any further processing of it until the backup can be cleared or anonymized.
Before deleting your personal data or account cancellation, please back up and properly keep the account information and other relevant data, and properly keep the transaction vouchers, bills and other materials of your products and services, so as not to enjoy the relevant after-sales service or pay additional fees.After personal data deletion or account cancellation, you may not be able to continue to use our services, and you will not be able to retrieve any content or information in the account and related to the account.
After you cancel your account, we will stop providing you with products or services, and according to your requirements, unless otherwise provided by law, we will within 15 working days to delete your personal information.
You shall also have the right to revoke your consent at any time when Kaifeng Group processes your personal data based on your consent.However, the revocation of the consent will not affect the legality and validity of our processing of your personal data based on your consent before the revocation, nor will our handling of your personal data based on other appropriate legitimacy basis.
5. Protection of minors' personal information
Kaifeng Group's products and services are mainly available for adults.If you are a minor under the age of 14, you should read this guide accompanied by your guardian before using our products and / or services and should ensure that our services are used and provide us with your information with your consent.We will focus on protecting the personal information of minors in accordance with the relevant national laws and regulations.
If your guardian does not agree with your use of our services in accordance with these guidelines or to provide us with information, please immediately terminate the use of our services and give us timely notice.
In cases where minor personal information is collected with the consent of the parent or legal guardian, we will only use or publicly disclose this information if necessary as permitted by law, to the express consent of the parent or guardian, or to protect the minor.
If you are the guardian of a minor, please contact us with any questions about the use of our services or the user information it provides to us.We will protect the confidentiality and security of juvenile user information in accordance with relevant national laws and regulations and these Guidelines.If we find ourselves collecting personal information about a minor without the prior consent of a verifiable parent or legal guardian, we seek to remove the relevant data as soon as possible.
Ⅵ.How does Kaifeng Group retain and protect your personal data
In principle, personal information collected and generated within the territory of China will be stored within the PRC.
Kaifeng Group attaches great importance to the safety of personal data.We will retain your personal data for the period required for the purposes stated in this policy, unless extended as required or permitted by law.The storage periods of data may vary based on different scenarios and different products and services.
Kaifeng Group shall not take responsibility for any security omissions caused by third-party access to your personal information due to your failure to keep your personal information private.Notwithstanding the foregoing, you shall immediately notify us of any unauthorized use of your account by any other Internet user or any other security breach.Your assistance will help us to protect the privacy of your personal information.
VII. Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or network links from a third party (the "third party") outside the Kaifeng Group and its partners.Kaifeng Group has no control over such third parties.You can choose whether to access the links, content, products, and services provided by third parties.
Kaifeng Group cannot control the privacy and data protection policies of third parties, which are not subject to this policy.See the privacy policies for these third parties before submitting personal information to third parties.
Ⅷ. How to contact us
Address: No.8, Shifang Middle Road, Gushan Town, Yongkang City, Zhejiang Province
Email: hu@chinakaifeng.com
To be safe, you may need to provide a written request, or otherwise prove your identity.Generally, we will reply within 15 days.If you are not satisfied with our reply, especially our personal information processing behavior has damaged your legitimate rights and interests, you can also complain or report to the Internet information, telecommunications, public security and municipal regulatory authorities.
If you consult us, we will provide information on the relevant complaints that may apply based on your actual situation.
Ⅸ. How to update this policy
In order to provide you with better service and better user experience, this Agreement will be changed according to business adjustments, laws, regulations or policies.If you continue to use any of the services we provide or visit our relevant websites after changes or changes in our privacy policy, we believe that this means you to fully read, understand, and accept and are bound by the modified Privacy Agreement.
When we want to use the information for other purposes not specified in this Agreement, we will seek your consent again in the form of signing an agreement, pop-up prompt, station announcement, updating this Agreement, etc.
Update Effective date: November 18,2021
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